Refund policy

Refunds:

Because every product is printed on demand, refunds or exchanges are generally not available for:

  • Incorrect size selection

  • Change of mind

  • Buyer's remorse

  • Accidental purchases

Refunds or replacements may be approved if:

  • The product arrives damaged

  • The product contains a manufacturing defect

  • You receive the wrong item

Claims must be submitted within 30 days of delivery and include clear photographs showing the issue.

Approved refunds will be issued to the original payment method.

Returns & Claims:

Customer satisfaction is important to us.

Because every product is made specifically for each order, we do not accept returns or exchanges due to:

  • Change of mind

  • Incorrect size selection

  • Buyer's remorse

  • Accidental purchases

However, if your order arrives:

  • Damaged

  • Defective

  • Misprinted

  • Incorrect

please contact us within 30 days of delivery.

When contacting us, please include:

  • Your order number

  • A description of the issue

  • Clear photographs showing the problem

After reviewing your claim, we'll provide the most appropriate solution, which may include a replacement or a refund.

Unauthorized returns will not be accepted.

For assistance, contact:

support@cogitowear.com