Submit a Return
Returns & Claims
Customer satisfaction is important to us.
Because every product is made specifically for each order, we do not accept returns or exchanges due to:
- Change of mind
- Incorrect size selection
- Buyer's remorse
- Accidental purchases
However, if your order arrives:
- Damaged
- Defective
- Misprinted
- Incorrect
please contact us within 30 days of delivery.
When contacting us, please include:
- Your order number
- A description of the issue
- Clear photographs showing the problem
After reviewing your claim, we'll provide the most appropriate solution, which may include a replacement or a refund.
Unauthorized returns will not be accepted.
For assistance, contact: support@cogitowear.com